First Response, Impact Assessment, Crisis Management, Running the Incident, Roles & Responsibilities

Course Description

They always say when you've done it once you would do it differently the next time. Conceived as the result of the personal experiences of our Managing Partner, this one day course, run at your premises, is based around a real life case history. The course charts the business interruption, a fire in a large plastics company, from day one to month six. It discusses the lessons learned and then links these to your organisation. Delegates will be taken through the principles of Business Impact Analysis and how the results of which should then be mitigated within the Business Continuity and Emergency Plans. Whilst classroom based this is very much a practical course which uses exercises and break-out sessions to help your team understand the steps they will need to take, after the course, in planning for continuity rather than disaster. As Winston Churchill once said "Difficulties mastered, are opportunities won" we truly believe that this course will change the way that your management team think about Disaster Recovery.

Who should attend?

  • Company Directors
  • Crisis Managers
  • Those responsible for the organisations Business Continuity
  • Management Systems leaders

Benefits to Your Business

  • Improved response to Incidents and Emergencies
  • Properly constructed Incident and Crisis Documents relevant to your organisational risks
  • Improved understanding of the preparation and planning required to mitigate potential business interruptions
  • A cultural change towards Business Continuity rather than Disaster Recovery

Course Structure

A program of distinct elements, including practical desk top exercises, based on and featuring several case studies and example documents.

Topics Covered include:

  • The Incident (First Hand Experiences)
    • Handling the Emergency Services
    • Loss Assessors v Loss Adjusters
  • First Actions & Roles
    • The Managing Director
    • The Crisis Manager
    • Business Impact
    • Things you don't consider
  • The Lessons Learned
    • Invocation & Trigger Points
    • Communication is King
    • Cash is Queen
  • Planning for Continuity not Disaster
    • Business Impact Analysis (Corporate/Strategic)
    • Business Impact Analysis (Products, Activities/Processes, Technology)
    • Alternative Locations & Stand By
    • Data Recovery
  • Preventative Management
    • Security & Access Control
    • Data Security
    • Integrated Management Systems
  • Documents Relevant to your Organisation
    • The Corporate Business Continuity Plan
    • Business Unit BCPs
    • The Crisis and Emergency Action Plan
    • The Spill Contingency Plan
  • The Sapira Methodology
    • Survey, Assess, Plan, Implement, Review, Audit